General Terms & Conditions

If a group should be reduced to less than 4 participants for any reason, we reserve the right to assign you to another group or to reduce the number of lessons.

Changes of instructors are possible due to our flexible organisation.

We do not assume any liability for accidents occurring during or before lessons. It is the responsibility of course participants to take out accident and liability insurance.

Refund of the course fee due to injury or illness only upon presentation of a medical cert. Unused days will be refunded (price difference)!

Explanation of price difference: e.g. if you book a 6-day course and cannot participate on 2 days, the price difference from 4 to 6 days will be refunded!

The course fee will not be refunded if you are absent for no reason.

Course cancellations during the course of your stay due to weather conditions (force majeure) will not be refunded. Private lessons take place regardless of the weather conditions.

The use of the ski lifts is not included in the course fees. The Ski School provides no cover for lost lesson times caused by closure of the cable car/lift facilities. The course ticket is not transferable!

Cancellation policy for Online Bookings:

With insurance:

  • Cancellation without stating reasons up to 2 days prior to the start of the course
    No handling fees

Without insurance:

  • Up to 7 days prior to arrival 50% refund. A reason for the cancellation needs to be provided (written confirmation from the doctor for example).

  • Up to 30 days prior to arrival 100% refund.

    • written confirmation from the doctor for example required

  • If the holiday resort is locked down or an entry ban to Austria is in place due to an epidemic, 100% refund.

  • A handling fee of 20€ applies to all cancellations.

All deliveries and services of the Ski School made by online order via the internet and all other online services are subject to these Terms & Conditions.

Content of the Online Offer

The Ski School (hereinafter "author") does not assume any liability for the correctness, completeness or quality of the information provided, nor does he guarantee that all the information is up-to-date. Liability claims against the author, concerning damage of idealistic or of a material kind, which was caused by the use or non-use of the presented information and/or by the use of incorrect and incomplete information, are in principle impossible, insofar as a non-deliberate or roughly negligent fault can be proved on the part of the author.

All offers are subject to change and are non-binding. The author expressly retains the right to amend, supplement, delete or discontinue the publication, temporarily or permanently, of parts of the pages or the entire offerings without special notice having been given.

References and Links

For direct or indirect references to third-party websites ("links"), which are not within the area of responsibility of the author, a liability obligation would come into force exclusively in the case, where the author has knowledge about the content and it is technically possible and reasonable to prevent the use of illegal content.

The author hereby expressly states that at the time of the setting of the links there was no illegal content recognizable with the linked pages. The author does not have any influence on the current and future organization, the contents or the authorship of the linked pages. Therefore, the author hereby expressly disassociates itself from all the contents of all linked/referenced pages, which were changed after the links had been set. This statement applies to all links and references, set within our own internet content as well as to foreign entries in guest books, panels and mailing lists installed by the author.

For illegal, faulty or incomplete contents and particularly for damage which results from the use or non-use of information presented the supplier of the site alone is liable, which has been referred to and not the one, whose links merely refer to the publication.

Copyright, brands and trademarks

The author will make every effort to consider in all publications, copyrights of the used graphics, sound documents, video sequences and texts, to use graphics, sound documents, video sequences produced by itself, or to revert back to license-free graphics, sound documents, video sequences and texts.

All brands and trademarks, mentioned within the internet offer, which may be registered and protected by third parties, are unrestrictedly subject to the regulations of the respective valid laws and to the rights of the registered owners. However, due to the mere mentioning of a brand or trademark, no conclusion can be drawn, that brand names are not protected by third-party rights!

The copyright for published objects, produced by the author itself, remains exclusively with the author of the pages. Reproduction or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications shall not be allowed without the author’s express consent.

Payment process:

Payments in favour of the Ski School are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (TREKKSOFT). TREKKSOFT appears as TREKKSOFT TOUR BOOKING on your credit card statement. The domain, in which you issue and edit your payment is the property of TREKKSOFT and is operated by TREKKSOFT. Please send an e-mail to support(at) for all enquiries on your credit card payments and cancellations.

Place of jurisdiction, place of fulfilment and governing law

Place of fulfilment is the central headquarter of the Ski School/the Ski Rental. Place of jurisdiction for any disputes will be the competent court at the central headquarters of the Ski School/the Ski Rental. Austrian Law applies. The contract language is German.